Service Manager – Service Desk
Job Title: Service Manager – Service Desk Location: Dallas, TX (Onsite) Position Summary: We are seeking a seasoned Service Manager – Service Desk to lead end-to-end Service Desk operations, ensuring exceptional customer experience, SLA compliance, and operational excellence. This role demands strong leadership, ITIL/ITSM governance expertise, and strategic vision to drive Shift-Left and Shift-Right initiatives, automation, and continuous improvement
- Dallas, TX TX
- Quantum World Technologies Inc.