*Please note: resume is required for this position. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role) Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact Manage treatment and affective administration of returned mail Prepare ongoing analysis reports focusing on the system or program integrity Manage a series of guest correspondence initiatives Provide support for market analysis initiatives Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements