At Brown Equiment Company (BEC) , we take pride in providing top-tier equipment, parts, and service solutions to our customers. Our success is built on a strong foundation of BEC Blue Values, which guide our work every day: Make Service First — and when customers say jume, we say how high Have Passion for Our Work - and seek a sense of accomplishment ✅ Hold Ourselves Accountable — meet our commitments to others Continuously Improve — and see only opportunities, never problems Enjoy Working with Others — and cannot imagine it any other way Celebrate the Wins — no matter how big or small Give Grace — and know we are not perfect and forgive others easily Find Solutions — and take quick and decisive action Watch Our Team in Action! The Service Writer is responsible for managing the full-cycle work order process, ensuring efficient service operations by coordinating with the Service Team Lead, Lead Mechanic, Parts Department, and customers