Description: Essential Job Functions: * Write receipts for service RO's and parts tickets for daily deposit * Report new Ford sales and claim incentives and APR's * Claim incentives and APRs for Chrysler vehicles * Scan WPI tickets for Ford and Chrysler * Help customers/sales file GAP (total loss) claims * File for cancellations of products (warranty, GAP, tire/wheel, credit life/disability, key) * Remit products at end of month (warranty, tire/wheel, credit life/disability, key) * Reconcile schedules for incentives, cancellations * Miscellaneous receipts for down payments/cancellation payments * Report commissions on spreadsheets for Mattoon stores * Weekly Ford statement * Weekly Chrysler warranty payments * Weekly Chrysler statement * Miscellaneous adjustments * Remit Zero Plan contracts/payments * Handle Zero Plan cancellations * Miscellaneous filing * Weekly service receivable handouts and adjustments * Figure product refunds for sales Requirements: Knowledge, Skills and Ability Requirements: * Problem Solving - Identifies and resolves problems in a timely manner